Return and Exchange
Return & Exchange Policy – Zyra Drip
Eligibility
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Returns and exchanges are accepted within 7 days of delivery.
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Items must be unused, unwashed, and in original condition with tags attached.
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Damaged or defective items must be reported within 24 hours of delivery.
Returns
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A ₹115 return shipping deduction applies to all returns (including reverse pickup).
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Refunds are initiated after the product reaches our warehouse and passes quality check.
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Processing time: 6–14 business days depending on courier and location.
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A tracking link will be provided after pickup.
- COD charges are non refundable.
- In case of iPhone covers, the item shall not be opened. iPhone models
Refund Method:
Refunds are issued to the original payment method.
For COD orders, refunds are issued via bank transfer or UPI. COD charges are non refundable.
Exchanges
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Exchange is allowed only for size issues, subject to availability.
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If the required size is unavailable, you may:
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Wait for restock, or
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Receive a full refund without any extra fee.
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Exchange Fees
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Baby tees & tank tops: ₹45 exchange fee
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All other items: Free exchange (size only; subject to availability)
If a prepaid order is refused or cancelled at delivery, a ₹115 deduction applies.
Return / Exchange Process
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Request must be submitted within 7 days of delivery.
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Contact us via the chat option or email (hello@zyradrip.com
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).
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Our courier partner will arrange pickup.
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Once the item is received and inspected, your exchange/refund will be processed.
Note: Courier delays may occur due to weather or logistics.
Order Cancellations
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Before packing/processing: Full refund.
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After packing/processing: ₹115 deduction applies.
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Pre-order or out-of-stock items: No cancellation fees.
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After dispatch: You must raise a return request.
Need Help?
📧 Email: hello@zyradrip.com
💬 Chat: Available on zyradrip.in