Return and Exchange

Return & Exchange Policy – Zyra Drip

Eligibility

Returns and exchanges are accepted within 7 days of delivery.
Items must be unused, unwashed, and in original condition with tags attached.
Damaged or defective items must be reported within 24 hours of delivery.

Returns

A ₹115 return shipping deduction applies to all returns (including reverse pickup).
Refunds are initiated after the product reaches our warehouse and passes quality check.
Processing time: 6–14 business days depending on courier and location.
A tracking link will be provided after pickup.
COD charges are non refundable.
In case of iPhone covers, the item shall not be opened. iPhone models

Refund Method:
Refunds are issued to the original payment method.
For COD orders, refunds are issued via bank transfer or UPI. COD charges are non refundable.

Exchanges

Exchange is allowed only for size issues, subject to availability.
If the required size is unavailable, you may:
- Wait for restock, or
- Receive a full refund without any extra fee.

Exchange Fees

Baby tees & tank tops: ₹45 exchange fee
All other items: Free exchange (size only; subject to availability)

If a prepaid order is refused or cancelled at delivery, a ₹115 deduction applies.

Return / Exchange Process

Request must be submitted within 7 days of delivery.
Contact us via the chat option or email (hello@zyradrip.com

).
Our courier partner will arrange pickup.
Once the item is received and inspected, your exchange/refund will be processed.

Note: Courier delays may occur due to weather or logistics.

Order Cancellations

Before packing/processing: Full refund.
After packing/processing: ₹115 deduction applies.
Pre-order or out-of-stock items: No cancellation fees.
After dispatch: You must raise a return request.

Need Help?

📧 Email: hello@zyradrip.com

💬 Chat: Available on zyradrip.in